Blinds & Curtains Care Guide

Keep them fresh

• Vacuum gently every few weeks with a soft brush attachment on low suction to remove dust.
• Open and close the curtains by hand from the leading edge, or with the wand if fitted. Avoid pulling on the middle of the fabric.
• Curtains that finish just off the floor stay clear of floor dust and moisture.

Small marks

• Dab marks with a clean damp cloth and mild soapy water. Don't rub hard.
• Test on a hidden area first, such as the back of a hem.
• On blockout curtains, keep water off the coated back where you can.

Bali Sheer (made to measure)

• Hand wash only. Don't bleach or wring.
• Don't tumble dry. Dry in the shade.
• Rehang while slightly damp so the fabric drops out naturally.
• If needed, iron below 150°C.

Kirra & Galaxy Blockout (made to measure)

• Care code 6W. Professional wet cleaning is recommended. Avoid domestic washing machines.
• Remove hooks, rings and trims before cleaning.
• Never tumble dry. Heat can damage the blockout coating.
• Fabrics may shrink by up to 3% after cleaning.

1. The curtains clip onto carriers in the track. Start at one end and gently unclip each snap from its carrier. The track stays on the wall or ceiling.
2. To rehang, clip each snap back onto a carrier in order.
3. Make sure the folds alternate in and out so you get the even S-wave shape.

1. Lift each hook out of its track runner or ring, working from one end.
2. If the hooks come off for cleaning, note which pleat each one sits in.
3. Rehang in the same order so the pleats sit evenly.

Roller blinds

• Lower the blind fully. Dust both sides with a feather duster, soft cloth or a vacuum brush on low.
• Dab marks with a damp cloth and a little mild detergent. Don't scrub the coated back.
• Never soak the blind or take it down to wash. Too much water can damage the fabric and the roller mechanism.
• Let it dry completely before rolling it up, to stop mould.
• Double rollers: clean each layer on its own.

PVC venetian blinds

• Close the slats and dust from the top down. Then tilt them the other way and repeat.
• Wipe slats with a damp cloth and mild detergent, supporting each slat as you go.
• PVC handles moisture well, which makes it a good choice for kitchens and bathrooms.
• Avoid abrasive pads and harsh cleaners.

Timber venetian blinds

• Dust each slat in both tilt positions with a soft cloth or duster.
• For marks, use a barely damp cloth and dry the slat straight away.
• Never soak timber slats or spray cleaners on them. Water can warp the timber or damage the finish.
• For wet areas such as bathrooms, PVC venetians are the better choice.

Vertical blinds

• Close the blind and vacuum the slats top to bottom with a soft brush, or dust them by hand.
• Dab marks with a damp cloth and mild soapy water.
• Let slats dry before opening the blind so they don't stick together.

Roman blinds

• Lower the blind fully and vacuum gently with a soft brush. Dust collects in the folds.
• Spot clean only. Dab marks with a damp cloth and test on a hidden area first.
• Don't put the blind in a washing machine. For marks you can't remove, contact us.

Motorised blinds & curtains

• Keep the motor, battery and wiring dry. Don't spray cleaner near them.
• Clean the fabric the same way as the matching manual blind or curtain.
• If the blind stops at the wrong height or runs slowly, contact us before adjusting it yourself.

Prevent it

• Open windows or run the exhaust fan in bathrooms, kitchens and laundries.
• Wipe condensation off windows on cold mornings so it doesn't soak into curtains.
• Never roll up a roller or Roman blind while it's damp.

If you see spots

• Vacuum first, then dab the area with a damp cloth and mild detergent.
• Let it dry fully with the blind lowered or the curtain drawn.
• For heavy or returning mould, ask a professional window furnishing cleaner.