Frequently Ask Questions - FAQ

DIY Blinds and Curtains are perfect for homeowners who want to save money and take charge of their home decoration. But we understand that embarking on such a project can be intimidating, so we've put together some Frequently Asked Questions (FAQs) to help make the process a little smoother.

Products

Are your Blinds Custom Made as required?
Are your products made in Australia?
May we have a sneak peek at your products before purchasing?
What is the Warranty on your products?
Are the colours on your website an accurate guide?

Measure Up

What happens if I need advice on Measuring?
What happens if I supply the incorrect measurement?
Can you provide a fitting & measuring service?

Orders & Deliveries

How long will my order take?
Can I change my order?
Delivery Charges
When will I receive my order?
How will my order be delivered?
Do you deliver to PO Box addresses?
What happens if my order is Lost or Damaged?
Can I pick up the order?

Cancellation Process

Can I cancel my order?
Can I return my goods or products for a refund after it has been delivered?